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faq

Frequently Asked Questions (FAQ)

Upto 30-45 Days depending on Order Volume and Country.

1. Order Confirmation: We confirm product availability and send you a detailed order confirmation.

2. Production Scheduling: If needed, we schedule production and ensure all products meet quality standards.

3. Quality Assurance: We conduct final quality checks and prepare the goods for shipment.

4. Logistics Arrangement: Our team arranges sea freight and manages all export documentation.

5. Shipment Tracking: You receive tracking information and shipping documents for your order.

6. Post-Shipment Support: We assist with customs clearance and ensure smooth delivery to your port.

Yes, a detailed invoice will be sent upon order confirmation.

Refunds are possible in cases where product quality does not meet the Agreement during the contract. Contact us within 3-4 days of receiving the goods.

Letter of Credit, Advance, Bank Transfer etc. (Depending on the agreement during order confirmation)

Asia-Pacific: 20-30 days. (Approx)
Middle East & Europe: 30-40 days. (Approx)
North & South America: 40-45 days. (Approx)

Mr. Ravinder Singh: +628111297330

Mr. Deddy : +6281294801416 

FOR, FOB, CIF, DDP, DAP